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Accountant

General Financial Assistance

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We have accepted all the financial assistance requests we can at this time.
Please check our website daily or listen to our phone message for updates on when assistance will reopen. 

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Who is eligible for financial assistance?

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We understand that life can take unexpected turns, and asking for help is never easy. Our financial assistance is designed to support families who are working toward stability and just need a helping hand to get through a tough moment.

You may qualify for support if:

  • You’ve had no more than one month of delayed payment or a disconnection notice within a week and are actively working to get back on track.

  • You can show a thoughtful plan for future payments — this may simply be a temporary setback.

  • Your household includes one or more employed family members working to contribute

  • You’re taking meaningful steps toward long-term, sustainable solutions for your family’s financial health

We look at every situation with care and understanding. If any of this sounds like you, please don’t hesitate to reach out. We’re here to walk with you — not judge you — and help you move forward with dignity and hope.

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Here is how to apply...

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  1. Start by calling us at 574-234-6000 and ask for a "Home visit with financial assistance."

  2. Our volunteers will contact you to gather basic information and schedule a home visit. During the visit, we'll learn more about your situation and discuss how we can best assist you.

    • Please be prepared to share important documents, such as:

      1. Lease agreement

      2. Rent ledger

      3. Utility bills or other invoices related to your request

  3. Please note: A home visit does not guarantee financial assistance. It is an opportunity for us to understand your needs.

  4. Processing time: The entire process typically takes a minimum of two weeks. We appreciate your patience as we work to serve families thoroughly and thoughtfully.

  5. After your home visit, your case will be reviewed by a committee. Within 2–5 business days, the committee will reach out to schedule an in-person appointment (by appointment only).

    • During this meeting, you’ll work together with our team to create a game plan and determine next steps toward financial recovery.

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